Survivor guide

Customer Guide

Customer is the easiest class to access and one of the hardest to scale in coordinated play. It survives well alone but adds little team pressure.

Source confidence: Community-reported
RoleSurvivalist
CostFree
TierB Tier
Synergy score48

What Customer does well

Customer keeps itself alive. Speed Burst creates immediate space and Self-Heal reduces dependence on the Medic.

Main weakness

The class creates a predictable punish window after Speed Burst ends. Strong killers will wait for that Slowness timing and cut you off instead of chasing blindly.

Best use case

Pick Customer when you are still learning map routing or when your squad is missing clean survival fundamentals.

Strengths

  • Free starter option
  • Can self-heal
  • Good for solo survival

Best habits

  • Use Speed Burst to create space, then call your route
  • Respect the Slowness debuff window